Complaint Submission Form

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We are sorry to learn that you have been dissatisfied with the service we have provided.

Here at Bureau Veritas we are committed to delivering high quality services to all of our customers and will be conducting a thorough investigation to establish why this was not the case in this instance.

Please provide as much detail as possible. Using the contact details you provide on this form, we will be in touch.

Contact information:

Company:
Postcode:
Work completed/required:
Contact Name:
Email address:
Phone number:

1. Please select the areas of concern:

Damaged property
Quality of service
Scheduling of service
Quality of reports
Time taken to issue a report
The invoice was late
The invoice was incorrect
Poor customer service
Other - Write In Please enter an 'other' value for this selection.

2. Outline of complaint:

Thank you for taking the time to bring this matter to our attention. We will investigate and be in touch in due course.